Registering for the Asgaros forum on my website.

#1 · June 26, 2019, 3:14 am

I just launched the forum section of the website and I have had several people attempt to register and use the members only forum but it will not allow anyone to register. Upon pushing the register button after filling out the form to register it reads back the error “Suspected Bot” and will not allow anyone to register. This renders this forum useless can you please help me resolve this issue? What steps do I need to take on my end or is this an issue on your end?

#2 · June 26, 2019, 4:12 pm

Hello @the-linne-garden-guild

This shounds like an issue caused by another extension. Asgaros Forum does not modify the WordPress login/registration logic in any way. Are you using some kind of security-extensions? You can try to disable other plugins one by one for testing purposes to check if a certain plugin is causing this issue.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

#3 · June 26, 2019, 5:46 pm

I will give that a shot and let you know if it corrects the issue or not. Here is a photo of the plug-ins that I currently have installed. As you can see it is the bare minimum since it is a simple website and nothing on this list should be giving me any issues that I am aware of. It worked the first time a test was ran but second, third, and fourth person was atomically labeled a “Suspected Bot” their first attempt to register.

Uploaded files:

#4 · June 26, 2019, 5:47 pm

This is an exhaustive list and shows every plug-in that is installed on the website.

#5 · June 26, 2019, 6:00 pm

JetPack bundles a lot of different functionality which also affects the login/registration area. Maybe you can check out its settings in case its working fine after deactivating it for testing purposes.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!