no notifications sent
Quote from Asgaros on May 22, 2020, 3:39 amHello @knireis
Is the person who is creating the topic/post the same as the receiver? Got that person mentioned in that topic/post as well?
Hello @knireis
Is the person who is creating the topic/post the same as the receiver? Got that person mentioned in that topic/post as well?
Quote from knireis on May 22, 2020, 5:55 pmYes, but not necessarily. If someone else creates a topic the admins do not receive the mail either.
No person did not get mentioned.
Yes, but not necessarily. If someone else creates a topic the admins do not receive the mail either.
No person did not get mentioned.
Quote from Asgaros on May 28, 2020, 3:55 amHello @knireis
The topic/post-author will not get notified about their own topics/posts. I will check if I get other reports to reproduce the issue so I can fix/avoid this problem somehow.
Hello @knireis
The topic/post-author will not get notified about their own topics/posts. I will check if I get other reports to reproduce the issue so I can fix/avoid this problem somehow.
Quote from Yurman on August 15, 2020, 3:39 amHi,
I’m having the same or similar troubles. I’m the admin and I’ve created three moderators. We’ve all set the subscriptions to New Topics & Posts – which I assume is correct?
When a different person posts, only one of the four is getting notified by email.
Any ideas what could cause that? Is there a setting for the moderators I need to change? Plus as the site admin I’m not getting them.
https://www.pjatpsu.com/techhelp/
thanks!
will
Hi,
I’m having the same or similar troubles. I’m the admin and I’ve created three moderators. We’ve all set the subscriptions to New Topics & Posts – which I assume is correct?
When a different person posts, only one of the four is getting notified by email.
Any ideas what could cause that? Is there a setting for the moderators I need to change? Plus as the site admin I’m not getting them.
https://www.pjatpsu.com/techhelp/
thanks!
will
Quote from Asgaros on August 26, 2020, 3:43 amHello @yurman
If one of the persons receive the notification, than the functionality is working fine. Perhaps the mail of the second person is in his spam-folder or his mail-address is not correct.
Hello @yurman
If one of the persons receive the notification, than the functionality is working fine. Perhaps the mail of the second person is in his spam-folder or his mail-address is not correct.
Quote from RichardF on October 10, 2020, 5:00 pmI have this problem too since a few months. It worked fine for a long time, but after updating some things on my site it started to behave weird. I’m using a gmail alias address as sender and it works fine for non admin users. My admin accounts have subscribed to all new topics and posts, but only receive a notification when another admin is posting something on the forum, but not when a normal user is posting.
So the rule (at least on my site) seems to be that notification are sent only when the post is coming from a user with the same or higher privileges than the subscribing user.
Is there a cache which I can clear or anything else I can try?
I have this problem too since a few months. It worked fine for a long time, but after updating some things on my site it started to behave weird. I’m using a gmail alias address as sender and it works fine for non admin users. My admin accounts have subscribed to all new topics and posts, but only receive a notification when another admin is posting something on the forum, but not when a normal user is posting.
So the rule (at least on my site) seems to be that notification are sent only when the post is coming from a user with the same or higher privileges than the subscribing user.
Is there a cache which I can clear or anything else I can try?
Quote from NeilJustin on November 19, 2020, 3:26 pmHello,
I am currently facing the same issue where I cannot receive any notification/email. Is there a way to test the possible cause of the problem? None of the recipients receive emails.
Hello,
I am currently facing the same issue where I cannot receive any notification/email. Is there a way to test the possible cause of the problem? None of the recipients receive emails.