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Latest update does not allow new topics to be submitted

Hi,

When we upgraded our sites running your plugin to the latest version, users lost the ability to post new topics. When attempting to post a message is displayed that reads, “you must enter a message”,  however this error displays even when a message and subject are specified. We reverted to version 1.14.12, and that appears to have solved the issue for us. But your current version 1.14.13 appears to have a bug, at least with our configuration. Running WP 5.2.1

Thanks,

Matt

Hello @msaavedruw-edu

Actually the 1.14.13 update didnt come with any changes in the content-validation which could trigger this error.Can you provide the name of the theme and a list of plugins which you are using?

Also ensure that no problems appear in Tools -> Site Health.

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We are using an institutionally developed theme that our University uses. https://github.com/uweb/uw-2014

The error message appears in the 1.14.13 version and not the 1.14.12 version. I understand that you didn’t change content validation but this is still the behavior we are seeing.

Our site plugins include:

Advanced Custom Fields

Advanced DB Cleaner

BackUpWordpress

Classic Editor

GA Google Analytics

Gravity Forms

HTTP Authentication

LearnDash LMS

Link Checker

MailPoet 3

Quick Page/Post Redirect

Search & Replace

WordFence

WP Super Cache

 

 

 

Hello again @msaavedruw-edu

Is it somehow possible for you to have a look into the debug or error log of your server? If so, possible error-messages there could help me to reproduce this issue.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!