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Email notification issues

Hi there!

I just set up this forum on my website and am having some issues with email notifications. Right now, all users (“subscribers” and “admin”) receive an email notification for every new topic and answer that is posted, without having actually subscribed to anything. I can confirm that each user has not checked the “subscribe to new topics” option.

The only way I can stop the notifications is to uncheck the “Allow subscriptions (for logged in users only)” option. When I have this option checked, every user gets email notifications of everything. I would like to have it set up so there is an option for users to subscribe to specific forums/topics of their choice (which I’m pretty sure is how it’s supposed to work??).

Any help is appreciated. Thanks in advance!

Melanie

Hi Melanie,

this is very strange. Can you check the subscription-overview of an affected user? You can find the button to access it next of the search-bar. Are there some topics or forums listed?

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

I just checked and it says “No subscriptions yet!” under topics and forums. Very strange indeed!

Have you extended your themes functions.php file with some code which modifies some behavior of the forum? You can also check if some other WordPress plugin is producing this problem by disabling them one by one for testing purposes only.

If you want to support the development of Asgaros Forum, you can leave a good review or donate. Thank you very much!

Thanks! No to the first question. I will try to disable some plugins and see what happens.